FAQ

FREQUENTLY ASKED QUESTIONS (FAQ)

1. How long does shipping take?
All orders are made-to-order.
Processing time: 2–4 business days
Shipping time: 3–7 business days
You will receive tracking information as soon as your order ships.

2. Do you accept returns or exchanges?
Because items are produced on demand, returns are only accepted for damaged or defective products.
If something arrives wrong, email us at support@golden33apparel.com with your order number and photos.

3. What if I ordered the wrong size?
We currently do not offer size exchanges, so please check the sizing guide before purchasing.
If you need help choosing a size, message us and we’ll help you pick the perfect fit.

4. Can I cancel my order?
Orders can only be canceled within 12 hours of purchase since production begins shortly after.

5. How do I track my order?
Once your order ships, you will receive a tracking link via email or text.

6. Do you ship internationally?
Right now we ship within the United States. International shipping will be added soon.

7. Who do I contact for support?
Email: support@golden33apparel.com
Or send us a message through the Contact page.

8. What is Golden 33 Apparel?
Golden 33 Apparel is a faith-inspired clothing brand designed to remind people to stay grounded, stay disciplined, and Stay Golden through Christ.